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Session Information

  • Introduction to the Dynamics 365 customer engagement apps
  • Dynamics 365 and Microsoft Dataverse
  • Locate and filter data in Dynamics 365
  • Integration options and OOB reporting capabilities
  • Dynamics 365 Marketing capabilities, benefits, and key terminologies
  • Groupings in Dynamics 365 Marketing
  • Additional marketing apps
  • Dynamics 365 Sales, sales process, and key industry terminologies
  • Manage Leads, Opportunities, and Quotes
  • Additional Sales apps